Payment

Payment Policy

This Payment Policy outlines the payment methods, processing procedures, and security practices for purchases made on the NODEE website (nodee.com.au), operated by MATRIX NODE PTY LTD (“we”, “us”, “our”). This policy is designed to ensure transparency and compliance with Google Merchant Center, Google Ads policies, and applicable Australian regulations.

1. Accepted Payment Methods

We accept secure online payments through trusted third-party payment providers. Available payment methods may include:

  • Credit and Debit Cards (Visa, Mastercard)

  • Digital Wallets (such as Apple Pay and Google Pay, where available)

  • Other secure payment methods as displayed at checkout

All available payment options will be clearly shown during the checkout process.

2. Payment Processing

  • All payments must be completed at the time of order placement

  • Orders will not be processed or shipped until full payment has been successfully received

  • You will receive an order confirmation email once payment is completed

We reserve the right to cancel or refuse any order if payment is not authorized or is flagged for security reasons.

3. Currency

  • All prices on our website are displayed in Australian Dollars (AUD) unless otherwise stated

  • Final charges may vary slightly depending on your payment provider or bank fees

4. Pricing Accuracy

We strive to ensure all pricing information is accurate and up to date. However:

  • Errors may occasionally occur

  • We reserve the right to correct pricing errors and cancel affected orders

If a pricing error occurs, we will notify you and provide the option to proceed or cancel your order.

5. Payment Security

We take payment security seriously:

  • Transactions are processed via secure, encrypted payment gateways (SSL encryption)

  • We do not store full credit card details on our servers

  • Payment providers handle sensitive financial information in accordance with industry standards (e.g. PCI-DSS compliance)

6. Fraud Prevention

To protect our customers and business:

  • Orders may be subject to fraud screening and verification checks

  • We may request additional information to verify transactions

  • Suspicious or high-risk transactions may be delayed or cancelled

7. Failed or Declined Payments

If your payment is declined:

  • Please check your payment details or contact your bank

  • You may attempt payment again using the same or a different method

We are not responsible for payment declines caused by your bank or payment provider.

8. Refunds

Refunds are processed in accordance with our Return & Refund Policy:

  • Approved refunds will be issued to the original payment method

  • Processing times may vary depending on your payment provider

9. Taxes

  • Prices may include Goods and Services Tax (GST) where applicable

  • Any applicable taxes will be clearly indicated at checkout

10. Compliance and Transparency

We are committed to:

  • Providing clear and accurate payment information

  • Using secure and trusted payment systems

  • Avoiding misleading pricing or hidden fees

  • Complying with Google Merchant Center and Google Ads policies

11. Contact Us

If you have any questions regarding payments, please contact us:

Email: info@nodee.com.au
Phone: 0493 995 585

Address:
Suite 204, Level 2, South Tower
1-5 Railway Street
Chatswood NSW 2067
Australia

This Payment Policy reflects our commitment to secure transactions, transparency, and customer trust.