Privacy

Privacy Policy

Last updated: 21/05/2026

This Privacy Policy describes how MATRIX NODE PTY LTD (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information when you access or use the NODEE website (nodee.com.au).

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable Google policies including Google Merchant Center and Google Ads requirements.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Business Information

MATRIX NODE PTY LTD
ABN: 72 649 873 290

Email: info@nodee.com.au
Phone: 0493 995 585

Business Address:
Suite 204, Level 2, South Tower
1-5 Railway Street
Chatswood NSW 2067
Australia


2. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Customer service communications

b. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Referring URLs

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Improve user experience
  • Analyze website traffic
  • Support marketing and advertising

You can control cookie preferences through your browser settings.


3. How We Use Your Information

We use personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service messages
  • Improve our website and services
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

We may also use your information for marketing communications where you have provided consent. You can opt out at any time.


4. Google Services and Advertising

We may use third-party services including Google Ads and Google Analytics.

These services may collect data such as:

  • User interactions with our website
  • Advertising engagement
  • Device and browser information

This information may be used to:

  • Measure ad performance
  • Deliver relevant advertisements
  • Improve marketing effectiveness

Google may use cookies and similar technologies to provide advertising services.

You can learn more about how Google uses data here:
https://policies.google.com/technologies/ads

You can opt out of personalized advertising via:
https://adssettings.google.com


5. Disclosure of Personal Information

We may share your information with:

  • Payment service providers
  • Shipping and logistics partners
  • IT and website service providers
  • Marketing and analytics platforms

We only share information necessary for these services to operate.

We do not sell personal information to third parties.


6. International Data Transfers

Some third-party service providers may store or process data outside Australia.

Where this occurs, we take reasonable steps to ensure that your personal information is handled in accordance with applicable privacy laws.


7. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • Secure payment processing
  • SSL encryption
  • Access controls

However, no method of transmission over the internet is completely secure.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes

9. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent for marketing communications

To make a request, please contact us using the details below.


10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.


11. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be effective upon publication on this page.


12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@nodee.com.au
Phone: 0493 995 585

Address:
Suite 204, Level 2, South Tower
1-5 Railway Street
Chatswood NSW 2067
Australia


13. Complaints

If you believe we have breached applicable privacy laws, you may contact us to lodge a complaint.

We will respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).